Our experienced operations team utilizes decades of hands-on hotel management knowledge to plan operational strategies, initiatives and reporting that deliver best in industry results.
Critical aspects of hospitality management cannot be monitored remotely or infrequently. This is what separates OceanO Hotels from all other management companies. Our corporate operations team consistently and purposefully directs, trains and evaluates hotel teams. This cohesive approach ensures our hotels perform at optimum efficiency and profitability.
Working with OceanO Hotels, owners and investors know their assets are in capable hands. We implement proven operational strategies and reporting that drive operational excellence. Our MD of Oceano Hotels are onsite at each hotel frequently, lending hands-on expertise to the hotel teams. This provides consistent oversight and assessment from the corporate level, as well as direct access to feedback and direction for the hotel teams. These visits take a holistic approach reviewing all facets of the operations, from housekeeping to leadership engagement, F&B quality to staffing, sales & marketing to hotel maintenance. Committed to a trustworthy responsibility to the owner, OceanO Hotels spends more time at each hotel than any other hospitality management company.
Our detailed reporting systems enable us to make fast and futuristic operational decisions on a day-to-day basis. By reviewing daily labour & revenue statements, weekly MD summaries & forecasts, specialized accounting documents and more, we have our fingers on the pulse of each hotel. This insight allows us to direct cost containment protocols and implement actionable strategies quickly and effectively, resulting in operational excellence.
OceanO Hotels’ operational team provides necessary support and direction in all areas of hotel operations. By monitoring and tracking key performance metrics and indicators, we drive guest satisfaction, associate retention, and overall profitability.
OceanO Hotels have always provided a highly professional service with great attention to the fine details. It’s a real pleasure to work with such a well-informed team. Their advice has added real value to our business.
I have worked with Jagdish and his team for the last three years and have always found them to be professional, efficient and reliable. For me, it’s their focus on delivering the results that make them different and far superior to the competition which is why I replaced the management company at our other properties to last year. They are one of the most results-oriented management companies in the industry.
It has been a pleasure to work with an Asset Management company that builds a partnership with the hotel, enabling the hotel to deliver outstanding results financially and operationally as our Hotel has done in the first 3 years of trading so far. I know that my team have benefitted greatly from the support and skills of the OH team and we all appreciate their professional approach